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LIVE CASINO MANAGER

Job Description

Job Description

  • Execute daily Live Casino operations tasks and focus on timely task delivery
  • Execution of a full testing cycle on new tables and providers on all devices and detailed logging and escalations of all issues encountered
  • Assist with tasks related to new content releases including design and copy request
  • Conducting analysis of competitor activity with regards to Live Casino portfolio, supported devices, promotions and positioning as well as new product features and promo tools
  • Assist and follow up with the Customer Support team on any live casino queries or issues that may arise
  • Assisting the Live Casino Manager with creating innovative Live Casino campaigns
  • Support the Live Casino Studio Coordinator with daily tasks in relation to our dedicated studio and games, including observing tables and game presenters
  • Use internal and external tools and back offices to credit Live Casino real time bonuses to eligible customers. This may include crediting of bonus outside office hours and/or at weekends.
  • Assisting with any reporting and presentation requests
  • Keeping track of Live Casino visibility on site, such as banners and promotion pages
  • Regular monitoring of our key user experience flows, issue/bug escalation and follow up until resolution or backlog addition
  • Act as a VIP host during special Live Casino events and hospitality events for High Rollers (when required) and attend industry conferences, supplier and industry events (when required)
  • Keeping up to date with industry news, Live Casino product innovation and overall emerging and mobile technologies
  • Any other ad hoc Live Casino related tasks to ensure the best possible product delivery

Qualifications

  • Any experience with Live Casino and live casino games is considered a plus
  • Previous experience with online gaming considered a plus

Additional Information

Office Hours

Regular Office hours

Salary

Competitive guaranteed salary and benefits such as gym allowance, health insurance and modern and relaxed office environment. If you are not based in Malta we will also provide you with a relocation package.

**Applications in English only please.

ta as you can to demonstrate your successes.

Tagged as: developer

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